When property damage happens, the steps you take in the first 30 minutes directly affect your safety, your property, and your insurance claim. This checklist covers water damage, flooding, fire, smoke, and structural damage. It is designed for Regina homeowners and property managers who need clear actions immediately, before a restoration crew arrives.
Before Anything Else — Safety First
No property is worth a life. Before touching anything or re-entering a damaged area, confirm these items:
- Electrical safety: Do not enter any area with standing water if you are unsure whether electricity is still live. Turn off power at the breaker panel if safe.
- Structural safety: Do not enter a building after a fire until fire officials confirm it is structurally sound.
- Sewage contamination: Do not walk through sewage backup water. Exit the area immediately.
- Gas leaks: If you smell gas, leave immediately and call SaskEnergy from a safe location outside.
Water Damage Checklist
For burst pipes, appliance floods, or roof leaks:
- Shut off the water source (main shutoff or individual fixture valve).
- Turn off electricity to wet areas at the breaker panel.
- Move valuables, documents, and electronics to a dry area.
- Take photos and video of all visible damage before any cleanup begins.
- Do not use a household vacuum on standing water.
- Call emergency property restoration services immediately.
Flood Damage Checklist
For basement flooding from groundwater or sump pump failure:
- Confirm the flood source before entering (sewer vs. groundwater).
- Shut off sump pump power if it is failing but still plugged in.
- Photograph the water level and entry points before extraction begins.
- Call for flood damage cleanup in Regina immediately.
Fire and Smoke Damage Checklist
Once the fire department has cleared the scene:
- Do not turn on utilities until licensed professionals confirm safety.
- Do not use HVAC, as it spreads smoke and soot through the ductwork.
- Do not wipe soot from walls with household products.
- Report the loss to your insurer immediately.
- Call fire damage restoration in Regina before re-entering for cleanup.
Structural Damage Checklist
- Do not enter if you see visibly bowing or leaning walls.
- Photograph damage from a safe distance outside.
- Secure the property against unauthorized entry if windows or doors are compromised.
Documentation Checklist — For Every Type of Damage
Proper documentation protects your claim. Adjusters look for:
- Date and time you discovered the damage.
- Photos/video taken before any cleanup begins.
- List of visible damaged items and materials.
- Any emergency actions you took (e.g., shutting off water).
- Receipts for any emergency expenses.
What to Have Ready When You Call
When you call KB Better Construction, our dispatchers will ask:
- Your address and contact info.
- The type of damage and area affected.
- Whether utilities are currently on or off.
- Whether the damage source (leak/fire) is stopped.
Damage active right now? Contact the emergency response team at 306-526-3687. We are on-site within 60 minutes.
People Also Ask
What should I do first after property damage in Regina?
Confirm safety first. Shut off water or electricity to the affected zone if safe, then take photos of everything as you found it. Call a certified restoration company and your insurer immediately to start the mitigation process.
Do I need to document damage before calling a restoration company?
Quickly take a few photos if safe, but do not delay your call for help. The restoration team will also conduct extensive documentation upon arrival. Fast response is more important for stopping active damage.
What information do I need when I call a restoration company?
Have your address, the type of damage (water, fire, etc.), the status of your utilities, and the approximate size of the affected area ready. This ensures the correct crew and equipment are dispatched immediately.